Across The Spider-Verse Sending New Versions To Theaters Due To Technical Issue

Sony is reportedly sending new copies of Spider-Man: Across the Spider-Verse to theaters with better sound quality.

By Britta DeVore | Updated

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At this point, the biggest movie of 2023 is Spider-Man: Across the Spider-Verse, but even though the title is gobbling up the hard-earned cash from theater-goers around the world, it too is facing its fair share of pushback. The franchise is known for its dazzling artistry and pulse-pounding soundtrack, but according to initial feedback from audiences, the latter is getting in the way of the storytelling. Trying their best to rectify the situation as soon as possible, the Twitter account, Cryptic HD Quality, says that Sony has listened to the cries of fans and that a better mix is on the way.

In the post, which you can see above, the account claims that a “better” version of Spider-Man: Across the Spider-Verse will be sent out to theaters on Friday, June 9, promising that the sound will be better balanced in the next release. The post goes on to drive home the point that those hoping for a revamped version of the film may want to wait a few days before rushing back to catch the feature again (or for the first time) as the email that was sent noted that those digital packages wouldn’t leave the studio until Friday.

Having just been in theaters for one week, fans have already raised enough concern for the film’s audio mixing for Sony to not only have heard their complaints but also take them seriously. A box office success (which is a massive understatement), many who have taken in the film at their local cinema have said that the dialogue is easily getting washed away by the background music. Specifically, audiences have pointed out a scene early on that sees Hailee Steinfeld’s Gwen Stacy talking while playing the drums, with her words being mostly drowned out by the music. 

In a statement released to address the growing concerns, Spider-Man: Across the Spider-Verse co-writer and producer, Phil Lord, told ticket holders to speak to the theater’s management about the problem. His words urged those who felt comfortable to simply ask someone at the theater if the volume was set at “7”. Noting that it may sound “a bit quiet,” the Clone High creator and The Lego Movie director said that 7.5 should be perfect. 

It’s been five years since audiences caught up with Miles Morales in the animated flick, Spider-Man: Into the Spider-Verse, and they’re pumped to catch his multi-verse hopping return on the big screen. In Spider-Man: Across the Spider-Verse, the young man with extraordinary abilities teams up with Gwen Stacy to jump through space and time with a group of Spider-People as Miles tries to prevent the world and all he loves from being destroyed.

Along with Hailee Steinfeld as the voice of Gwen Stacy, vocal talents also heard throughout the feature are performed by Shameik Moore, Oscar Isaac, Daniel Kaluuya, Issa Rae, Jason Schwartzman, Karan Soni, Andy Samberg, Bryan Tyree Henry, and Jake Johnson. Catch the better-sounding version of Spider-Man: Across the Spider-Verse in a theater near you in just a few days.